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SHIPPING POLICY
Thank you for shopping with Killer Intentions. Our products are released in exclusive drops, and we take pride in delivering high-quality items that are crafted with care. Please review our shipping policy below:
1. **Processing & Production Time**
As a rare drop brand, our products are produced in limited quantities. It typically takes two to two and a half weeks for us to receive items from our manufacturer after a drop. Once the products arrive, we ship orders within two to three business days.
2. **Shipping Timeframe**
We ship all U.S. orders using USPS. Standard shipping takes an additional three to seven business days once your order has shipped. This means the total estimated delivery timeframe from your order date is approximately three to four weeks.
3. **Shipping Rates**
- **Standard Shipping**: A flat rate of [insert amount here] for all orders within the U.S.
- We offer **free shipping** on orders over [insert amount here].
4. **Tracking Your Order**
Once your order has shipped, you will receive an email with your USPS tracking information, allowing you to monitor your package's status.
5. **International Shipping**
At this time, we currently only ship within the U.S. We hope to expand our shipping options in the future.
REFUND POLICY
At Killer Intentions, we take pride in the quality of our products. As a rare drop brand, we have a no returns or exchanges policy on all items. However, we want our customers to be satisfied with their purchases.
If you receive an item that is defective or damaged, please contact us within seven days of receiving your order. We require proof of the defect or damage (such as photos) to process your request. Upon verification, we will send you a replacement at no additional cost.
Thank you for supporting Killer Intentions and understanding our policy!
PRIVACY POLICY
At Killer Intentions, we respect your privacy. This policy outlines how we collect, use, and protect your personal information. We collect personal information when you place an order or sign up for our newsletter, including your name, email address, shipping address, and payment details. Your information is used to process orders, communicate with you, and improve our services. We may send promotional emails about new products and exclusive offers. We implement appropriate security measures to protect your personal information and do not sell or share your data with third parties without your consent. You have the right to access, correct, or delete your personal information, and you can unsubscribe from our newsletter at any time.
TERMS OF SERVICE
Welcome to Killer Intentions! By using our website, you agree to the following terms: You must be at least eighteen years old or have parental consent to use our site, and you agree to use our site for lawful purposes only. We strive for accuracy in our product descriptions and pricing; however, we reserve the right to correct any errors. Killer Intentions is not liable for any indirect or consequential damages arising from your use of our site or products. These terms are governed by the laws of the state of California.
CUSTOMER SERVICE
At Killer Intentions, we are committed to providing excellent customer service. You can reach our customer service team via email at [your email address]. We aim to respond within one to two business days. Our support team is available from nine AM to five PM Pacific Time, Monday through Friday. We inspect all products before shipping to ensure they meet our quality standards.
ORDER CANCELLATION
If you need to cancel your order, please contact us within twenty-four hours of placing it. Unfortunately, once your order has been processed or shipped, we cannot cancel it.
FAQ's
**Q: How long does shipping take?**
A: Our shipping process typically takes three to four weeks due to our rare drop model.
**Q: Can I return my order?**
A: We have a no returns or exchanges policy, but if you receive a defective or damaged item, please contact us within seven days for a replacement.
**Q: How can I contact customer service?**
A: You can reach us via email at pushingkis@gmail.com for any questions or concerns.